Member Alert: Online/Mobile Banking Service Disruption (9/15/2026)
The Online/Mobile outage is due to an issue affecting our third-party technology vendor, and has impacted multiple financial institutions, not REGIONAL alone. The vendor has identified the cause and is actively working to restore service. At this time, we do not have an estimated time for full restoration.
We understand how important reliable access to your accounts is, and we sincerely apologize for the inconvenience and frustration this has caused. We will share additional information as soon as it becomes available and notify you when services have been fully restored. Thank you for your continued patience and understanding.
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